If you have an account you can
log into your account and see the status of your order at anytime. We also send out email status notifications at each stage of your order process. If you did not create an account during checkout or checked out as a guest you will still receive our notifications via email. If you are not receiving our emails, please check your spam box or
contact us for further help. Our order statuses and order notifications are as follows:
Processing: This means we have received your order and are getting ready to prepare it for you.
Preparing Order: This means the order has been processed and is being gathered and prepped, getting ready for shipment.
Shipped: This means that your order has been processed, prepared, and shipped, and you'll receive your tracking number along with this notification.
Completed: This means that your order has been processed, prepared, shipped, and successfully delivered to your address we shipped it to.
Canceled: This means your order was canceled for some reason, if this happens and its a mistake, please contact us.
Refunded: This means your order was canceled and or refunded for some reason. If this happens and its a mistake, please contact us.